Returns & Exchanges
At CAHIBOY, we are committed to your peak performance; if your gear isn't the perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Gear
Securely place the items in their original packaging, ensuring all labels and protective inserts are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand off your package to any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.